Environmental Policy

• Produce and manufacture furniture to comply with all legal requirements
• Operate with and maintain good relations with all regulatory bodies
• Source materials from PEFC and FSC certified suppliers
• Test to EN 14323 and EN 310
• Certify environmental management system to BS EN ISO 14001
  

Quality Policy

• Provide defect free products on time and within budget
• Operate Quality management System to BS EN ISO 9001 : 2008 certification standard

Customer Service Policy

• Knowledgeable, professional and courteous in meeting the needs of our customers
• Respond to customer requests within agreed timescales
• Ensure policies are consistently applied to all our customers
• Fair, just and prompt solutions when possible to any complaints and appeals

Equal Opportunities Policy

• Providing training for all staff in equal opportunities practice
• Treat everyone equally irrespective of sex, sexual orientation, gender reassignment,
  marital status, age, disability, race, colour, ethnic or national origin, religion and / or political beliefs